Privacy Policy

Effective Date: February 20, 2026

ClearNex Agency (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (“Website”) or use our services.

By using this Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect
We may collect the following types of information:

A. Personal Information
Information you voluntarily provide to us, including:

• Full name

• Email address

• Phone number

• Mailing address

• Date of birth

• Financial or insurance-related information

• Any other information submitted through forms or consultations
   

B. Automatically Collected Information
When you visit our Website, we may collect:

• IP address

• Browser type

• Device type

• Pages visited

• Date and time of access

• Referring website
   

This information helps us improve user experience and website performance.

2. How We Use Your Information
ClearNex Agency may use your information to:

• Provide insurance quotes and services

• Respond to inquiries and schedule consultations

• Process applications

• Communicate updates or important service information

• Improve our Website and customer experience

• Comply with legal and regulatory requirements
   

We do not sell your personal information.

3. Sharing of Information
We may share your information with:

• Licensed insurance carriers for underwriting and policy issuance

• Service providers who assist in business operations (e.g., CRM systems, email services)

• Legal or regulatory authorities if required by law
   

All third parties are expected to maintain the confidentiality and security of your information.

4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is 100% secure.

By using our Website, you acknowledge this risk.

5. Cookies & Tracking Technologies
Our Website may use cookies and similar tracking technologies to:

• Improve functionality

• Analyze website traffic

• Enhance user experience
   

You may disable cookies through your browser settings, though some features of the Website may not function properly.

6. Your Privacy Rights
Depending on your state of residence, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information (subject to legal requirements)

• Opt out of certain communications
   

To exercise your rights, please contact us using the information below.

7. Retention of Information
We retain personal information only as long as necessary to:

• Fulfill business purposes

• Comply with legal and regulatory requirements

• Resolve disputes and enforce agreements
   

8. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

9. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Your continued use of the Website constitutes acceptance of those changes.

11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:

ClearNex Agency
kthomas@clearnexagency.com
832-793-6752